FeaturesPlease select a Topic below
Design Features
With full support for Templates, you can completely customise the look and feel of your
ecommerce site to your specifications.
Mobile Phone and SMS
Are your customers on the go? No problem! With automatic detection of mobile browsers,
optimized storefront content is delivered direct to your customers phone. On the
backend, the administrators of your storefront can now receive cell-phone SMS Messages
when new orders arrive helping you be number one in customer service.
Marketing and Promotions
CartFactory is making your marketing tasks and promotions even easier. Use
extensive coupon code functionality, built in ratings and review systems, gift registry
and wish list functionality. Email your next newsletter or campaign to your customer
base without costly third party software integrations.
Search Engine Optimization
If your site is not readily available and visible to your customers, how will you
get increased traffic and sales? CartFactory has you covered with the creation
of meta tags, keywords, our URL rewrite functionality, and static product &
category pages for search engine crawling. We give you the advantage! With the option
for e-commerce tracking and metrics, SEO is simple.
Sales
Some say there is an art to selling, we agree. Using powerful features such as upsell
functionality, product reviews, customer who purchased x also purchased y, affiliate
programs and customer levels you can reach and target your customers easier. CartFactory
makes it even easier for your business to increase conversion rates.
Product Management
You are online to sell your company's products and services. CartFactory
has come up with a wide range of possibilities for configuring your ecommerce site.
With NEW and improved kit products, inventory features, import and export tools
utilizing Excel or XML, product management is simplistic.
Site Management and Customer Service
The ability to manage an ecommerce site and provide a high level of customer service
is typically on all of our priority lists. Without customers where would we be?
Through the use of features
such as Google Analytics and ecommerce tracking, your organization will be able
to easily facilitate the needs of your customers and find out what attracts them
to your site. Options for retail and wholesale sites are available. With CartFactory's
easy site management, even non-geeks can manage the storefront flawlessly.
Payment and Checkout
Payment processing and checkout is now uncomplicated with the integration with Google
Checkout, PayPal and over 20 other payment gateways, allowing your company to work
with the merchant of your choice. Options such as mini cart and one page checkout
help your customer checkout faster and conveniently.
Shipping
Where are you shipping and how? CartFactory understands your needs. With
shipping rates calculated by total, weight, postal code and fixed costs pricing shipping
is convenient and straightforward. Real time rates from the most popular carriers
help your customer get their sale processed accurately and shipped in time to enjoy
your products.
Business to Business (B2B)
CartFactory's robust out-of-the-box BSB feature set is complemented by features
such as: discreet pricing by customer group, the ability to restrict product purchases
and visibility, configure discounts, create shipping, tax and coupon rules, the
re-order of common items, ability to track shipments and view order history online.
Safety and Security
CartFactory continues to provide the highest standard of security. To further
your security and that of your customers features such as SSL encryption, CAPTCHA
authentication and the ability to mark orders as fraud keep everyone secure.
Tax
Sales Tax calculation and compliance can
seem daunting. CartFactory allows you to set up tax by State, Zip Code,
and Country additionally allowing for items or product categories to be marked as
taxable and tax-exempt. Additional options allow you to stay abreast of any tax
changes keeping your company compliant.
International Support
Do you sell your products globally? With Multi-Lingual and Multi-Currency support,
easily sell to everyone. Multiple international payment methods and shipping options
are available.
System Requirements
Our web based, fully hosted application makes management and configuration easy. By
releasing constant updates based on customer feedback, we keep our software cutting
edge and simple to implement.
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Content/HTML (topic) pages supported
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Up to 100
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AJAX Support - we use AJAX extensively throughout the front-end
and in the admin site.
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Dynamic data driven pages via SQL Server
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AddIn Support - we can develop your custom code in an external addin and
upgrading will be a cinch! Our addin system will maintain backwards compatibility when upgrading.
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Support for Templates
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Free Templates Included
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2
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You Can Design Your Own Template
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Completely customize the layout & appearance of any category, section, manufacturer,
or product page using CSS
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User defined string replacement tokens, topic tokens, etc.
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Skin Based UI Customization: Store site styles and web design can be completely
customized by external HTML skin template and style sheets. See some of our sample client sites to see how different each store can
look!
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You can link to the cart "pages" from your existing site pages, or use the storefront
to run your entire site
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Add page header/footer HTML blocks to cart page, and all checkout and order confirmation
pages, to provide special notes/text specific to your store or business
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Create custom receipt formats and templates
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Create custom "your order has shipped" e-mail formats and templates
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Automatic e-mail notification to customer with receipt
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Receipt can be fully customized
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Receipt Formats Supported
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HTML and PDF
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Automatic e-mail notification to store admin of new order received
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Notification to Cell Phone of new order received (Optional - requires account with SMS provider)
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Mini-Cart - Optional feature that shows customers what
has been added to their cart, gives a price estimate, and lets them make changes
without taking them off of the current page.
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Order receipts automatically e-mailed to customer
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Mobile browser support - your site will detect mobile browsers
and automatically switch to a (customizable) slimmed-down skin that allows customers
to browse the site and add to the wishlist so they can purchase later.
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COMING
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Distributor Pic Lists can be e-mailed to Distributors for Drop Shipping
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Customizable Receipt Formats: Customize the format and layout of your store receipts
by using a simple HTML template
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E-mail notification sent to store Administrator when new order arrives
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"Order Has Shipped" e-mail notifications sent to customers with tracking numbers
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"Order Has Download Items" e-mail notifications sent to customers for orders with
download components. This e-mail can be sent on time of payment clearance or delayed
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Delayed Downloads (gives you time to verify buyer payment/fraud metrics before releasing
download files)
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Gift Registry Supported
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Gift Registry Can Be Anonymous (gift registry owner name and address is hidden)
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Gift Card Support (E-mail Gift Cards supported)
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Customer Add To Wish List Supported (Persists over Customer Visits also)
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Order Based Coupons (apply to entire order)
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Product Specific Coupons (apply to only specified product)
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Coupon discounts by amount or percent
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Coupons can offer free shipping
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Coupons can have expiration date
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Coupons can be marked as use once per customer, use once by only one customer, use
N times, etc.
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Coupons requires minimum order amount before they are valid (e.g. save $10 if you
order $100 or more, etc)
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Coupons can be excluded from sale products
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Customer specific coupons
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Quantity discounts on products (tiered Pricing)
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E-Mail Product To A Friend: Product pages can be e-mailed to friends by site visitors
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Customers can review & rate products (if enabled)
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Administrator can moderate product review comments
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Profanity checking provided on product review comment entry
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User Polls (find out what your customers are thinking!)
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GoogleBase Feed (formerly called Froogle) Supported with automatic generation and
FTP upload to your Froogle account
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Add other product feeds
(e.g. ShopZilla, shopper.com, etc)
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Limited support for 3rd party feeds
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URL rewrite rules - easily format your store's URLs the way you
want them to look.
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EVERY product, category, and department page can have their own custom search engine
meta tags (title, keywords, description, no script blocks, etc)...
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Static Product & Category Pages: Designed to allow search engines to fully
crawl and index EVERY product & category page in your store. This can have a
dramatic increase in site traffic from search engines.
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Google Xml Site Maps Supported: a direct Google search engine submission method
sanctioned by Google
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Fully dynamic page titles, and search engine meta-tags
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Google Analytics (Urchin) Site Metrics & E-Commerce Tracking Compatible
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Fully dynamic site map (optimized for search engines)
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Second tree-form dynamic site map (optimized for users)
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Related Products: Entice additional sales by listing related products/accessories
on each product page
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Show Upsell Products Directly On Cart Page
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Product prices can be set to "Call for Price"
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Product prices can be hidden until product added to cart
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Products can require that other products are added to the cart (e.g. Product X requires
Product Y)
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Recently viewed products
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Customers who bought X also bought Y
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Customers can be tracked to affiliates
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Orders can be tracked to affiliates
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Products visible on the site can be filtered by affiliate source id
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Real-Time skin changing based on URL/invocation/affiliate id
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Customer levels supported, which you can define (e.g. wholesale, retail, or gold,
silver, platinum, etc..)
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Customers can be tracked to customer levels
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Customer levels can have special product pricing, can offer percent discounts, free
shipping, tax exception, etc.
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Products visible on the site can be filtered by customer level
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Quantity discounts on products (tiered Pricing)
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E-Mail Product To A Friend: Product pages can be e-mailed to friends by site visitors
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Categories/Departments/Manufacturers Supported
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200
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Categories and Departments can also be fully nested to any level desired (e.g. sub-categories,
sub-departments)
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Supports cross-matrix of products by category and department. E.g. a product can
be mapped to the shoe category, in the women's department
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Products can be mapped to more than one category or department
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Paged browsing for categories and sections: Keeps page size small, and optimizes
user experience.
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Category, Department, and Manufacturer "names" can be renamed (e.g. "Brochures",
"Products", "Car Parts", whatever you need that is appropriate for your unique store
site products).
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Disable buy buttons for specific products
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Supports Wholesale Only Sites (Prices not shown to general site customers)
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From Xml File
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From Excel File
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Support for 3 images sizes: icon, medium, large
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Auto Image Resizing
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Supports multiple images per product (icon, medium, and large)
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Donation Products (e.g. Customer Enters Price)
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Restrict product quantities to preset values (e.g. 5, 10, 15, 20, 25, ...)
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Enforce product minimum order quantities (i.e. must order at least 10, etc).
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Recurring products can have varying intervals (days, weeks, months, years)
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Subscription based products & content access
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Downloadable products supported, with automatic e-mail to customer with download
instructions
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Text options on products (e.g. require initials for monogrammed products, require
text name for product customization, etc)
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Support for sizes & colors. All color/size site "prompts" can be customized
in admin site, so you could rename those two options to have completely different
meaning.
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Multiple Attributes Per Product (e.g. Size/Color/Fabric)
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Inventory By Attribute (e.g. Size/Color)
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Price can vary by size/color option chosen
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Prices can vary by customer or customer level (group)
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Sort products in any order desired
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Support for simple products (e.g. a book) or products with variants
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Setup variants within each product
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Each variant can have a different price
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Each variant can have different attributes (e.g. size, color, etc)
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Each variant can require a text option input (e.g. monogram)
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Each variant can have a separate SKU modifier, and price, description, etc
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Tell store to locate product pictures by SKU (icon, medium, large)
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Tell store to use filename to locate product pictures (icon, medium, large). Allows
you to easily use pre-existing images
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Support for sale prices
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Vary product prices for each customer level (e.g. wholesale/retail)
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Product Descriptions can include HTML formatting: We know that having complete control
over each product description is important, and no two products are alike. You can
use the administration site to enter product descriptions, or even link to fully
custom external product description HTML files. Additionally, each product can have
an inline or pop-up "specifications" window, providing more detail to the customer,
without distracting them from making a purchase
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Improved Support for Kits (build to order products). Kits can have dynamic pricing
and component selection (e.g. build your own PC) and more specification as to what
items can be added, whether they are required, etc.
New AJAX interface handles kit changes and pricing updates without
page reloads * Expandable/Collapsible panels to display detailed descriptions for
each kit option * Every kit group item can have its own image! * Kit group items
can be tied to existing products, for pricing and other details * Kit group items
can deduct multiple other products from inventory * Greatly improved kit creation
interface in the admin site * Support for required options that cannot be edited
Other storefronts are charging nearly $1200 for adding a "build kit" feature
on their storefronts.
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Disable buy buttons by product
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Set Site to Wholesale Only (Prices not shown to general site customers)
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Inventory Tracking
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Limit orders to quantity on hand inventory, or allow customers to place orders for
items out of stock (admin configurable)
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Manage Inventory by variant or attribute (e.g. size, color, etc)
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Show inventory on hand status on product page to customer (optional)
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You can configure products, prices, taxes, shipping, etc all from the administration
site
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Once installed, all operational store tasks can be performed via easy to use control
panel (e.g. no need to know databases, etc)
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Friendly error handling - display a customizable 'friendly' error message to customers
in the unlikely event something should go wrong with a page on the store site. The
site skin and navigation are maintained on the page so customers can continue shopping.
Errors are logged in the admin site for later review.
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Customer can view Order History
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Customer has address book
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Customer one click re-order any prior order
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Multiple billing/shipping addresses per customer (similar to Amazon.com style checkout)
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Customer Service Web Administration: Comprehensive administrative
reports, including revenue trends & graphs, visitor trends & graphs, customer
order percentages, affiliate revenue reports, tax reports, etc. You can also search
for order by almost any customer record criteria to assist with customer support
calls
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Customer & Order Reports, Compatible with Google Analystics with E-Commerce
ROI Conversion tracking:
- Easily integrate with your Google Analytics account
- Tax Reports by Month/State
- Total Customers by Date/Trend
- Customer to Purchase Stats (% of visitors that convert, etc)
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Recurring orders (e.g. for auto ship products, subscription sites, monthly service
type products, etc)
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COMING
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Customer Subscriptions for protected content
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Mini-Cart display, so add to cart action leaves user on same page, and updates mini-cart
display in left or right column of page
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Password Protected HTML Pages (password protected topics)
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General Site Disclaimer Message (Agree Before Entering) supported
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Can set minimum order product quantities before allowing checkout
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Order options supported (e.g. gift wrapping, ship in unmarked box, etc). Additionally,
each order option can have a price associated with it. User can optionally select
order options during checkout.
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Order & Customer & Product Export to Xml
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Customer e-mail lists to XML (i.e. produce list of all registered customer e-mails
for your mailing manager)
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Product & Site Photo Galleries: Create photo galleries of products, activities
or other important corporate or store fun events. Showing prospective customers
more than just a "store facade" is VITAL in creating brand loyalty
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COMING
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Recent Products Page
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Best-Seller Products Page
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Shopping cart can persist over visits
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Shopping cart can be told to clear in N days
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Built in support for the most common display formats: grid, table expanded, table
condensed, simple form, right variant bars, and you can completely customize the
product pages by altering the output code HTML
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Catalog Only Sites (e.g. turn buy buttons off)
Support for Informational Catalog Only Sites: A simple configuration setting removes
all "buy" buttons from the site, in effect turning your site into an informational
site, still complete with categories, subcategories, sections, product info, product
photos, etc
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Store News Items Supported (editable via Admin Site): Add real-time news announcements,
and items to the site. Inform customers about important new items, or promotions
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Order notes can be entered by customer with special instructions
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Each cart item can also have notes entered by the customer
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Shopping "cart" can be renamed (e.g. Shopping Bag)
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Can require customer to agree to Terms and Conditions block (user defined) before
proceeding with payment
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Support for subscription products. Each product can add N months to a customer subscription.
Administration control panel allows override of subscription expiration date
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COMING
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Hide products, categories departments (publish or un-publish capability)
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Integrated Product Search
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Advanced Product Search Page (by category, section, manufacturer, price range, SKU,
etc)
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Built In Customer Mailing Manager: Send e-mails or HTML newsletters to registered
customers. Design your newsletter in FrontPage or DreamWeaver and send to registered
customers, or send to only customer with orders
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Remember me option for returning users
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Order History Pages: Customers can get their prior order histories, check order
status, etc all online
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Shopping Cart items can persist over time (even months if desired). Great for return
customers, who later wanted to order a product, but forgot which one they wanted
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Customer can view all of their prior orders
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Administrators can edit customer profiles, delete customers, update their address
books, billing information, etc.
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Administrator can edit/enter service notes visible by customer regarding order status,
special notes, etc
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Credit Cards: Accept Credit Cards in Real Time: Cards can be processed and verified
in real-time, or you can delay processing until a later time
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Cheque By Mail
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C.O.D.
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Pay In Store
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Purchase Order
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PayPal
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PayPal Express Checkout (see below for PayPal website Payments PRO)
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Request For Quote
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Lay-By
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COMING
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MicroPay (this is also referred to as a Purse). Customer can put money in an account,
and then purchase against it, or add to their balance
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Gift Cards
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Skip account creation on checkout (Anonymous Checkout - OPTIONAL)
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"One Page" Checkout
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MANUAL Gateway (just collects order & payment information for offline processing)
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Authorize.net
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AliPay
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Amazon
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Assist
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Beanstream
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CDG commerce
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Chronopay
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CyberSource
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Dibs
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eWay (Australia & UK)
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Google Checkout
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iDeal
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Moneris eSELECT Plus (US)
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Moneris eSELECT Plus (Canada)
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MoneyBookers
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PayPal Website Payments Pro (Not Available Australia)
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PayPal Express Checkout
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PayPal Standard
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Pay Junction
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PayPoint
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PSIGate
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QuickPay
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Sage Pay Direct (formerly Protx)
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SecurePay
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Sermepa
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Svea
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TwoCheckout
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USA ePay
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Worldpay
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Store can be set to authorize only, or auth-capture credit card mode. You can then
capture payment at shipment if desired
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Void & Refund supported
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Partial Refund and Add-Hoc Charges Supported
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Mark Transactions As Fraud
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Ban Fraud Users from Site
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Support for recurring orders/payments (auto-ship products)
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Customer can define multiple billing/shipping addresses and select during checkout
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1 address per order
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Support for CV2 (credit card security code) entry and checking (fraud prevention)
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Address Verification codes reported to administrator with order
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Credit card numbers never displayed on site, but remembered for user in an encrypted
state shown as ****1111 on site). Storage can be disabled by both store admin and
customers if they choose.
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Disable storing of credit cards if desired (we recommend that you don't store credit
cards on your site...it is almost never needed anymore)
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Don't require account signup on checkout (e.g. skip registration on checkout or
anon checkout)
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Hide all references to "shipping" (e.g. useful for software, or download sites)
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Set a minimum order total threshold for proceed to checkout (e.g. must purchase
over $100)
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Multi-level pricing list
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PayPal Website Payments Pro - (Not Available in Australia)
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PayPal Express Checkout
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PayPal (standard)
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Calculate Shipping By Order Total
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Calculate Shipping By Order Weight
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Calculate Shipping By Order Weight & Zip/Post code Zone
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Calculate Shipping By Order Total & Zip/Post code Zone
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Calculate Shipping By Fixed Item Shipping Costs (e.g. Shipping Cost By Product)
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Calculate Shipping By Fixed Percent of Order Total
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Specify All Orders As Free Shipping
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Real Time Shipping Rates
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FedEx
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UPS (including Negotiated Rates)
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DHL International
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USPS
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Australia Post
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Canada Post
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Admin defined shipping methods (e.g. Ground, Next Day, 2nd Day, Priority, etc)
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Real Time Shipping carriers can vary based on Domestic or International shipping
address
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Filter Real Time Shipping Rates You Want To Allow
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Add Shipping & Handling Extra Fee To Orders
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Shipping Methods Verified Against User Addresses During Checkout (this avoids the
ground shipping to Hawaii situations!)
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COMING
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Shipping Tracking #'s e-mailed to Customers (where applicable)
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Support for Download Products
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Support for "No Shipping Required" Products (e.g. services)
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Allow "Free shipping over $X" for site
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Mark Customer Levels/Profiles as free shipping (or tax exempt)
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Configurable local pickup option that can be restricted by geographic region
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Create customer levels that allow you to filter which products different users see,
and even set different prices for each level.
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"Wholesale only mode" lets you restrict sales to just the users you approve.
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Purchase orders and MicroPay make invoicing your larger clients easy!
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Customer's can one click re-order any prior order
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Supports SSL Encryption for secure ordering. Cart automatically switches into secure
mode appropriately. Supports any brand SSL certificate. Dedicated SSL certificate recommended.
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IP Address Tracking: For safety and auditing, IP addresses are logged (PABP)
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Integrated MaxMind Geolocation Fraud Detection (requires optional MaxMind account)
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COMING
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Require periodic admin password changes (PABP)
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Password Salting + Hashing (PABP)
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Store Admin can lock out any customer account for security/fraud reasons (PABP)
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Any order can be marked as fraud for later forensics (PABP)
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CAPTCHA Image login protection (protects against automated BOT login attacks (PABP)
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Comprehensive 1 Year Aged Read Only Security Log built into admin site. Viewable
only by admin Super User. (PABP)
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COMING
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Give individual admin operations permissions to view full credit cards or not (PABP)
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COMING
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Allow Customers to individually select if they want their credit card information
stored (overrides by store admin possible) (PABP)
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COMING
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All Password Change Operations Logged (PABP)
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RegEx AppConfig control over strength of passwords required for store logins and
admin logins (PABP)
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Support for dynamic encryption key changes via admin site (PABP)
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Store Admin specified encryption salting so every order record contains a separate
encryption key (PABP)
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Secured password protected Store Administrator Control Panel
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Integrated security roles and support
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Apply Tax by State
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Apply Tax by Zip/PostCode
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Apply Tax by Country
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Tax can be applied to shipping costs
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Individual Products can be marked Taxable or tax-exempt
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Customer Levels can be tax-exempt (e.g. wholesale)
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Tax Classes Supported By Product (e.g. Goods, Services, Alcohol, etc)
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(Multi-Lingual) Store site can support dynamic run-time language switching. Customer
can select store language at run-time. Store administrator controls allowed languages.
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(Multi-Currency). Customer can select store currency to view at run-time. Allowed
currencies are under control of store administrator. Support for RBA
exchange rate feed (updated daily at 4:00PM).
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Store developer/admin has full control over all store site strings used (e.g. prompt
used for SKU, Product, Color, Size, shopping cart, etc). Every string used in the
storefront can be edited.
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Store management
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Web Based
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Provides complete web site solution, including shopping cart, content management,
customer management etc...
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Designed For Max Capacity
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Designed for Stores up to 1000 Products
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Databases Supported
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MS SQL 2005 MS SQL 2008/ (Express Versions Ok)
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Asp.net 3.5 Compatible
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Does not require any special components on the server (Gateway COM objects may be
needed)
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Built in page and data caching (optionally enabled)
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