Client and Application Support

Support

Client Support Application Support Knowledgebase FAQ

This is the client support section

This is the application support section

The knowledgebase is still being constructed. If you can't find the answers you need here, please contact us.

Do you offer demos of your products

We certainly do! Use this nifty form to request a demo of your favourite BlueBay Solutions product or visit our products page for more information.

Can I host your products on my own server

Some of our products are available for outright purchase which allows you to install on any server you choose. Look for the "interested?" or "more info" links for the product you are interested in. These links will provide you with information regarding our licensing terms and conditions for that product.

Do you offer Web Graphic Design Services

We would love to think we could do everything but alas, no we don't. We can put you in touch with designers who can help you or assist you in obtaining design services as part of our full service contracts. We also offer ready-made web site templates to use with PageFactory that can be customised in limited ways to meets your needs.

Will you maintain or update a site you didn't originally develop

Yes we will. We will first look at the site for you and then recommend the best ways you can move forward.

Will you handle the technical tasks, like setting up hosting, transferring domain names, etc. If so, will there be extra charges

Yes we will and probably not :-).
Any client who enters into any hosted agreement with us does not pay any extra for these types of services. Clients who ONLY want us to provide web hosting MAY have to pay fees related to these tasks. The best idea is to contact us with your exact requirements so that we can provide an accurate, fixed-price quote to you.